Customer Reviews
At Three Rivers Heating and Cooling, we believe in the value of transparency and the power of customer feedback. Our dedication to providing exceptional HVAC services is reflected in the satisfaction of our clients. On our Reviews page, we invite you to read the experiences of those who have chosen us for their heating, cooling, and indoor air quality needs. While we cannot provide specific reviews here, we encourage our prospective and current clients to share their feedback on our services.
How We Collect Reviews
We collect reviews through various platforms to make it easy for our clients to share their experiences with us. Whether it’s directly through our website, via email, or on third-party review sites, your feedback is invaluable. It helps us understand what we’re doing right and where we can improve to serve you better.
The Importance of Your Feedback
Your feedback is crucial to our continuous improvement and commitment to excellence. Not only do reviews help future clients make informed decisions, but they also enable us to recognize and reward our team for their hard work. We are dedicated to listening to our clients and implementing their valuable input into our services and customer care practices.
Sharing Your Experience
If you’ve recently received service from Three Rivers Heating and Cooling, we’d love to hear from you. Sharing your experience not only assists us in our mission to provide outstanding service but also aids others in the community seeking reliable HVAC solutions. You can leave a review on our website or contact us directly with your feedback.
We chose Three Rivers initially because the could provide the same service WAY cheaper than the "big guys". We had some initially reluctance that they would provide the same level of service. As it turns out, we had few complaints. They were professional, flexible, and did a great job with a full furnace and AC replacement. Only critique is that they could have been a little more proactively communications (giving a heads up about what to expect on the day, reminders of the install day, etc), however when we reached out, they were good about responding and answering questions.
Arrived right on time, got to work quickly tuning up my almost 30-yr-old gas furnace, checked for carbon monoxide when it was running, and let me know pricing for when it someday decides to retire. I was happy to hear it probably has a couple more years of life! I really appreciated the thorough explanation of what I have now, what the options for replacement would be and what might hinder any significant changes from the setup I have now based on where the furnace is located. I'm sold on Three Rivers and will continue to rely on them for furnace service and eventual replacement.
I called Three Rivers by chance, but it was my good luck they had a cancellation and were able to schedule servicing my furnace the next day. Brad arrived on time, and the work was done thoroughly and efficiently. All of my questions were answered. I specifically appreciated Brad’s input re: carbon monoxide safety concerns. I will definitely be contacting Three Rivers to replace the furnace when that time arrives.
Three Rivers has been my Dad's go to HVAC company for years and they have always been amazing never over billing or trying to replace something they shouldn't, then when it came time to replace the whole system there was no other company my Dad would trust to do the install than Three Rivers. They came in and worked hard all day but made sure everything was perfect. There was a problem with my thermostat and they replaced that too. It gave them a bit of a problem and they showed up the next day and got it all sorted out. I tell you there is no better place to go to get quality service than Three Rivers. Thanks for all you guys did. Happiest customers ever!!
Jesse and Nate were great! Really helped us identify why the house wasn’t evenly heating and provided multiple solutions, including which we’re more cost effective. We ended up going with the minor patch up and they were in an out in a few hours. My house is nice and warm now. Can’t recommend them enough for my HVAC needs!
Our Commitment to Excellence
We are deeply committed to achieving and maintaining the highest standards of service excellence. Every review we receive is taken seriously, and we make every effort to ensure your experience with us is positive and satisfactory. Our team is here to provide support, answer any questions, and address any concerns you may have.
If you’re considering Three Rivers Heating and Cooling for your HVAC needs, we invite you to read the reviews shared by our customers. While we can’t display specific testimonials here, we are confident in the quality of our services and the positive experiences of our clients. For more information or to leave a review, please contact us. Your comfort and satisfaction are our top priorities.