Customer Reviews
At Three Rivers Heating and Cooling, we believe in the value of transparency and the power of customer feedback. Our dedication to providing exceptional HVAC services is reflected in the satisfaction of our clients. On our Reviews page, we invite you to read the experiences of those who have chosen us for their heating, cooling, and indoor air quality needs. While we cannot provide specific reviews here, we encourage our prospective and current clients to share their feedback on our services.
How We Collect Reviews
We collect reviews through various platforms to make it easy for our clients to share their experiences with us. Whether it’s directly through our website, via email, or on third-party review sites, your feedback is invaluable. It helps us understand what we’re doing right and where we can improve to serve you better.
The Importance of Your Feedback
Your feedback is crucial to our continuous improvement and commitment to excellence. Not only do reviews help future clients make informed decisions, but they also enable us to recognize and reward our team for their hard work. We are dedicated to listening to our clients and implementing their valuable input into our services and customer care practices.
Sharing Your Experience
If you’ve recently received service from Three Rivers Heating and Cooling, we’d love to hear from you. Sharing your experience not only assists us in our mission to provide outstanding service but also aids others in the community seeking reliable HVAC solutions. You can leave a review on our website or contact us directly with your feedback.
We had lost our heat due to our furnace tripping the circuit breaker during the coldest part of January, and were completely unable to get a hold of Jacobs heating and cooling who had done the installation (no one answered the phones for over a week). When we reached out to Three Rivers, they came out the next day despite the icy roads, helped us identify issues with the electrical wiring, and set us on the right path to getting it fixed. We had to call out an electrician to get it fixed (Bear Electric is amazing), but we would have had no idea what the problem was without the help from Three Rivers. They are incredibly responsive, and while they couldn't fix our issue due to it needing an electrician, I'm sure they would have done a great job.
They were very welcoming and communicative. They not only identified the issue but also explained their diagnostic approach and how they reached their conclusions. Additionally, they provided a comprehensive overview of my furnace's operation, including its potential strengths and weaknesses, and what aspects to monitor in the future. This appointment was not only about fixing the problem but also an educational experience. I strongly recommend their services. It's important for us to support local businesses that contribute to our community. Three Rivers Heating and Cooling is one of them.
After a routine service from another company left my furnace fan making a harmonic noise, they returned twice to try to fix it and failed. Three Rivers came out, thoroughly investigated the issue, and fixed it on the spot. No part replacements or structural mods needed. I would highly recommend this company to anyone who needs anything past basic support.
I had scheduled Brad and his team to come out and install a new thermostat at our home. Unfortunately the ice storm made that impossible. Instead, Brad offered to talk me through the process. His technical expertise and calm demeanor were reassuring. The thermostat is now in and working fine! We have used them for two of our homes, always with great results. We plan to have Three Rivers H&C replace our 23-year old furnace and a/c system when the time comes. You can't miss with Brad and his team at Three Rivers H&C!
I called and Jesse wasn’t far from our business, he said he was in the area and he would shoot over. He thoroughly diagnosed my furnace, and resolved my issue. He was very professional, and has phenomenal communications, and customer service. He’s a real straight shooter, and that’s rare these days. I highly recommend Jesse, and Three Rivers Heating and Cooling. Thank you…
Our Commitment to Excellence
We are deeply committed to achieving and maintaining the highest standards of service excellence. Every review we receive is taken seriously, and we make every effort to ensure your experience with us is positive and satisfactory. Our team is here to provide support, answer any questions, and address any concerns you may have.
If you’re considering Three Rivers Heating and Cooling for your HVAC needs, we invite you to read the reviews shared by our customers. While we can’t display specific testimonials here, we are confident in the quality of our services and the positive experiences of our clients. For more information or to leave a review, please contact us. Your comfort and satisfaction are our top priorities.